Shipping policy
Shipping Policy
At HoodieHat.com, we ship all orders from Miami, Florida, and strive to deliver your purchases quickly and efficiently across the United States. Below, you’ll find details about our shipping process, delivery estimates, and costs.
1. Processing Time
- Orders are processed within 1-4 business days (Monday-Friday, excluding holidays).
- Custom or made-to-order items may require additional processing time of up to 5-7 business days.
- Once shipped, you will receive an email confirmation with tracking details.
2. Shipping Methods & Delivery Time
We offer shipping across the United States, including Hawaii and Puerto Rico.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Continental US) | 3-7 business days | Free on orders over $50 / Flat $5.99 |
| Expedited Shipping (Continental US) | 2-4 business days | $9.99 |
| Express Shipping (Continental US) | 1-2 business days | $19.99 |
| Standard Shipping (Hawaii & Puerto Rico) | 7-12 business days | $12.99 |
| Expedited Shipping (Hawaii & Puerto Rico) | 4-7 business days | $19.99 |
- Shipping from: Miami, Florida
- Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.
- Express shipping is not available for P.O. boxes or APO/FPO addresses.
3. Shipping Locations
We currently ship to:
✅ All 50 U.S. states (including Hawaii and Alaska)
✅ Puerto Rico
✅ P.O. Boxes (Standard Shipping only)
✅ APO/FPO addresses (Military Mail)
At this time, we do not offer international shipping outside the U.S. and Puerto Rico.
4. Order Tracking
- You will receive a tracking number via email once your order ships.
- Track your shipment directly on our website or through the carrier’s website.
5. Lost, Stolen, or Delayed Shipments
- HoodieHat.com is not responsible for lost or stolen packages once marked as delivered.
- If your order is missing or delayed, first contact the shipping carrier.
- If further assistance is needed, email us at support@hoodiehat.com, and we will do our best to help.
6. Incorrect Address Policy
- Customers are responsible for providing the correct shipping address at checkout.
- If you entered an incorrect address and your order hasn’t shipped yet, contact us immediately at support@hoodiehat.com.
- If the order has already shipped, we cannot reroute it. You may need to place a new order.
7. Holiday Shipping Delays
During peak holiday seasons, shipping times may be longer than usual. Please order early to avoid delays.
8. Contact Us
For any shipping-related inquiries, feel free to contact us:
📧 Email: support@hoodiehat.com
📞 Phone: 786-715-2175
🌍 Website: www.hoodiehat.com
